Have you just watched movies at AMC Theater recently? Then, keep your movie ticket because you might be lucky to win a gift card worth $100.00 from AMC Theater. Yup! You can use your movie ticket to take part in TellAMC survey. This survey was created for analyzing how well customers’ satisfaction level towards AMC Theater. This survey mostly will measure how successful AMC Theater provides the best services and places to the movie lovers. Tell AMC survey will also find out how big customers’ interests towards movies in general because we all know there are many good movies with many budgets released every year. Then, for the appreciation, AMC Theater will grant each respondent of AMC survey a gift card valued $100.00. It is such a great prize for a survey, right? So why not try it out?
By the way, AMC Theater that is also famous as AMC which stands for American Multi-Cinema is also well-known as AMC Cinemas in several places. As the biggest theater chain in the United States, along with the growth of movie business and people interests of having qualified movies, AMC has developed this entertainment business to Europe. And with approximately 34 thousand employees, AMC currently is operating 661 theaters in the U.S and other 224 theaters are open in some Europe countries. The headquarters location of AMC now is in Leawood, Kansas although Edward Durwood started this business on January 20th, 1920 in Kansas City, Missouri.
What are The Rules of TellAMC Survey?
There are things that every respondent should know before they take part in any surveys, including AMC survey. These rules will be the basic points to decide if the participants will be eligible to win the prize of AMC survey. Make sure you have understood about these important things. Now, you can pay attention to the following information for the rules of AMC survey.
- The minimum age is 13 years old
Anyone who has reached the age of 13 years old or older can take part in AMC survey. Nowadays, there are many movies which can be enjoyed by children or those with minor age. And kids at this age start knowing what is right and begin responsible for anything they do. This is why; AMC survey lets 13-year-old kids take part in this survey because it will attract more kids to enjoy the movies at AMC theaters. Besides, there is a chance that those kids will be the winners of AMC survey sweepstakes.
- Only for American or Canadian
AMC survey is only open for the legal residents of the United States and Canada. Not all parts of the United States are included, though. Residents of the states of Hawaii, Alaska, Maine, Puerto Rico, and another overseas territorial of the United States are not permissible to join AMC survey although they hold the legal ID the United States residents.
What are AMC survey requirements?
Now, that you have read about the rules, it is time for you prepare the things needed for taking part in AMC theatres survey. If you can prepare the survey requirements below properly, you will not find any difficulties in completing AMC survey. The requirements of TellAMC survey are:
- A recent movie ticket
The ticket you purchased from AMC Theater will be needed to enter the survey because there are several details printed on the movie ticket. The details will be the key to enter AMC theatres guest satisfaction survey. Remember, in order to participate in AMC survey, your ticket must have the survey code. With no survey invitation code, you cannot use your ticket to take part in AMC survey. So, make sure you have got the survey code printed on your movie ticket.
- A device
All of AMC survey respondents should do the survey online and there is no offline survey from AMC survey. Thus, anyone interested in AMC survey should be ready for the device to access AMC survey page. You can use a laptop or a personal computer. Besides, it is a must to complete your device with a browser because there is where you are going to starts accessing that page and take the survey. You are allowed to use smartphones or tablets to access this page. But, we do not suggest it due to the different page qualities on smartphones and tablets. Besides, using the smartphone may take longer time to complete the survey. It is because the survey page can be loaded faster on the laptop.
- The internet connection
Every online survey must need the internet to run the survey program. Make sure your device is already connected to the internet because, without the internet connection, it is not possible for you to access the TellAMC survey page.
How is TellAMC Survey Guidelines?
After you have prepared all of the requirements for participating in AMC survey, you can start doing the survey. There are some steps you must do to complete the survey from the beginning until the end of AMC survey. It is not difficult as long as you follow the instruction below.
- Go to AMC survey portal.
The official AMC survey page can be accessed at www.TellAMC.com using a browser. It can be Mozilla, Google Chrome, Torch, or any other browsers. The first page of AMC survey is quite simple with a ticket sample pinned on the right side of the page. Then, on the left side, you will see some blank spaces waiting for you to fill in.
- Fill in the details.
Still on the first page of TellAMC survey, you will find some blank fields. Then, you need to fill in these fields with the details printed on your valid AMC Theatre ticket. You can use the ticket sample on the right side as your guide. The details that you must fill in are the AMC Theatre Unit number, the survey number or the survey invitation code, and also the date of the ticket. That date will represent when the last time you visited AMC theaters. If you have entered every detail needed in the spaces, click Start button to begin TellAMC survey.
- Answer the survey questions
The Start button now is loading to a new page where you can start answering all questions of AMC survey. The questions you will see are general and will only require you to remember your experiences during your visit at one of AMC Theaters last time. You will face some simple questions on your screen, such as:
- the satisfaction level of your overall visit experiences at AMC theater.
- behaviors of AMC theater staffs.
- quality of AMC theater facilities.
- how you have made the purchase of your movie ticket.
- your reasons for giving such ratings towards AMC Theater.
- the frequency of visiting AMC theaters.
- quality of the movie screen at AMC Theater.
- Decide to join the sweepstakes
This step should you take if you would like and eligible to take part in AMC survey sweepstakes. If you agree, tick Yes. Otherwise, you can tick No to end the survey. However, this is much recommended to choose a Yes because the prize of AMC survey sweepstakes is so attractive. You can win an AMC gift card worth $100.00 by joining the sweepstakes.
- Give your personal details
The personal details that you should provide here, are:
- Your complete name
- Your email address (and you should confirm this)
Now click Next button to finish the AMC survey and you can close the browser window.
What are Tell AMC survey questions?
On the previous heading, you only can review a few questions at AMC survey. Perhaps, you may be curious what questions appeared on AMC survey. Especially, those who have never taken AMC survey before must want to know the details of the survey questions. This way, they will be able to respond the questions without any confusion. For your convenience, here we present the questions asked in AMC survey.
- Overall satisfaction.
To respond the first question at AMC survey, you should recall your experience when you watched the movie at AMC. Then, you can give your honest feedback about the overall service given by AMC.
You need to select the show time when you watch the movie at AMC. Several showtimes are available. For instance, you can choose 9 am – 11.59 am, 12 pm – 3.59 pm, 4 pm – 6 pm, 6 pm – 8.59 pm, 9 pm – 11.30 pm, or 11.31 pm – 2 am.
In this part, you are required to rate several aspects of AMC theatre. First, you should rate overall cleanliness of AMC theatre. Then, you can review the quality of the sound and onscreen presentation. Also, rate the temperature of the auditorium. The last, you also can rate the overall theatre facilities.
- AMC employees.
Then, you have the chance to rate the friendliness of the box office cashier and the ticket takers. You can rate their speed in picking up the ticket as well.
- Recommend and return.
You may find this type of question in every guest survey you take. Just tell honestly whether you want to recommend AMC theatre to others. Also, you should state your likeliness to return to AMC theatre in the next three months.
- AMC Stubs card.
In this part, you should state if AMC staff asked whether you have AMC Stubs card. Also, state whether the box office cashier describes the benefits of AMC Stubs card.
- The detail of your visit.
The next question asks you the number of people who came with you to AMC theatre. Then, specify the amount of money you spend to purchase the food and beverage. The last, tell honestly whether the AMC staff encourages you to give the high rating on AMC survey.
- Classification questions.
AMC wants to classify the participants in its survey. that is why you need to respond these questions. First, every survey taker needs to indicate the gender. Then, they also should indicate their age. The last, they need to enter the postal code.
What are the AMC Sweepstakes Official Rules?
This sweepstake is named as Guest Satisfaction Survey Giveaway which let the participants get the prize monthly. All of the purchases you make at AMC Theaters will not increase your opportunities to win the sweepstakes prize. To make it easier, we should understand AMC sweepstakes rules before we decide to take part in it. The AMC sweepstakes rules now are quite different with the sweepstakes hold by AM last year. For your information, AMC holds sweepstakes called AMC play dead sweepstakes for the promo of a television series of The Walking Dead. Well, let’s get back to our topic. The newest AMC Sweepstakes can be taken if you obey the following rules:
The participants of AMC Sweepstakes should be:
- At least 13 years old
The minimum age of AMC sweepstakes is 13 years old. This means if you are older than 13 years old, you can take part in this sweepstakes with a chance to win the gift card. If you are not 13 years old yet, please ask your parents or your legal guardian to enter this for you. And your parents or legal guardians have the rights to take your sweepstakes prize on your behalf if you win the sweepstakes.
- American and Canadian residents
The same like the rules of AMC survey, this sweepstake is only open for those with the legal ID holder of the United States and Canada. However, not all parts of the United States are permissible to take part in this sweepstakes. Several overseas in the United States are not allowed to join this, such as Hawaii, Maine, Puerto Rico, and Alaska. The long distance could be the reason for creating this point of rules.
- Have no partnership with AMC
This sweepstake cannot be joined by the employees of AMC Theaters as well as anyone has the business partnership with AMC Theaters and American Multi-Cinema, Inc. This rule also applies to any immediate family members of those mentioned previously. Even if you live in the same house with those people, it is still not permissible for you to take part in this. As long as you are not in the condition stated in the explanation above, you are free to participate in AMC sweepstakes.
- Sweepstakes period
The sweepstakes period has started on January 1st, 2018 at 12.01 a.m. CST and will be over on December 31st, 2018 at 11.59 p. (CST). AMC theatre will take the drawing randomly each month.
The method of the sweepstakes consists of 2 parts. The first method is by mailing and the second one is by online. The following is the brief explanation of those methods.
- By mail
Participants who do not want to take part in the sweepstakes via online can still participate by sending postal mail to American Multi-Cinema, 11500 Ash St., Leawood, Kansas, 66211. To do this, you must be ready with a postcard. Then, write your first name, your last name, street of your home address. You do not need to inform your post office boxes. Complete your address with the name of your city, the state, zip code, phone number, your date of birth, as well as your e-mail address.
The Good news is that you can do this offline sweepstakes multiples times. This means you are free to send the sweepstakes postcards as many as you want. However, AMC will select the postcard based on the month you send it. so if you cannot win this month, you can take part again in the following month as long as the sweepstakes period is still open.
- By online
Participants who take part in AMC survey can get the opportunity to join the AMC sweepstakes if they want to. The participant can do this at AMC survey portal and complete all of the survey questions as well as sharing their feedback to AMC Theaters. Those entries which failed to win in the monthly drawing, cannot be included in the next month drawings. Nonetheless, they can take part in it anymore for the next month drawing as long as the period of the sweepstakes is still open. If you want to participate in this AMC online sweepstakes, make sure that you hold AMC ticket.
The winners’ selection will be done by the sweepstakes Sponsor in a random drawing every month. AMC will notify the winner via email. If the emails cannot be delivered within 5 working days, AMC sweepstakes committee will give the sweepstakes prize to alternate sweepstake winners.
The prize of the sweepstakes is worth $100.00 that will be awarded to one winner in each month. There are a little bit differences about this sweepstakes prizes for different nationalities. For the United States residents, the prize will be an American Multi-Cinema entertainment card worth $100.00 for the AMC tickets and some gift items. While for Canadian winners, they will get $100.00 worth of AMC tickets and coupons for the replacement of AMC Entertainment gift card. You cannot sell this prize to other people. Also, it cannot be redeemable for cash. Then, you also cannot ask for the substitute prize.
How to Contact AMC Customer Service?
It is not surprising if we find troubles in a business involved public interests. That is why Customer Service is there to help customers out with their problems. Not just problems, it can be questions, suggestions, or criticism. But, before reaching AMC Customer Support, you can try to visit AMC official site. The website is www.amctheatres.com. You may find the info which you need on this website. For instance, you can view the schedule of the movie. Amc.com also contain FAQ page. So, you can review the questions and answer related to AMC theatre.
But, if you cannot find the information on this page, you can try to get in touch wit AMC Customer care. AMC Customer representatives will absolutely help you as best as they can so you will be satisfied with AMC services and facilities. They will also answer every question you ask. To reach AMC Customer Service representatives, you can do the following ways:
- By website
This website is accessible at www.amctheatres.com. Simply scroll down the homepage to find Contact Us link, then you will see an available space to submit your feedback there. It is not necessary to have a movie ticket from AMC Theaters to do this. In order to fill out the feedback form, you should specify your purpose. Perhaps, you want to share your experience in one of AMC theatres. Besides, you may want to refund the ticket purchasing.
- By phone
There are several phone numbers available for you for different purposes, such as:
- for the theater experience
If you have found any difficulties during your visit to one of the AMC Theaters, you can just dial 877-262-4450.
- for ticketing order
There is something wrong with your ticket or a mistake happened to your ordered ticket, please call 888-440-4262 for getting help.
- for AMC Stubs and membership
This is one of the facilities given by AMC Theaters to its loyal customers. If something wrong happens related to this matter, just contact 888-562-4262.
- for Inquires to the company,
In case you want to make the partnership or you need more information about AMC Theaters, do not hesitate to dial 913-213-2000. The AMC Theater customer service representatives off course will respond to your calls.
Since there are several phone numbers of AMC theatre, you should call the right number based on your problem.
- By mail
In case you are a correspondence letter, the AMC management team or the customer service representative will respond to you as soon as possible. You can send your letter telling your feedback, suggestions, or question to the following address.
AMC Entertainment Holdings, Inc.
P.O. Box 725489
Atlanta, Georgia, 31139-9923
- By social media
You can update the new movie by following the official social media accounts of AMC. You will get quick information regarding the upcoming event, promos, or movies. They will often update the movie trailer for you. So, you will always be the one who knows the new movie released in AMC. Besides, you can get some ticket promos if you follow AMC account. Simply follow the account by using these links and remember to always follow the real account to avoid false news and hoax: