Panda Express is the number one Chinese restaurant in the US. Established in 1983, this restaurant can grow fast and run 1500 chains in the US and Puerto Rico. You will be easy to find this Chinese fast food outlet in the shopping mall, campus, or theme park. Serving the Chinese cuisine, this restaurant offers the variety menu such as Beijing Beef, Kung Pao Chicken, and Mandarin Chicken. It is not easy to survive in the restaurant business. But, Panda Express has proven that it can be one of the largest restaurant chains. It is because this restaurant serves the high-quality food for its guests. Besides, Panda Express always puts the guests’ satisfaction as its priority. In order to control the guests’ satisfaction, this restaurant creates Panda Express Survey.
In the business competition, it is easier to keep the existing customer than finding the new ones. So, Panda Express wants to make sure that they can satisfy every guest that comes. Through Panda Express Survey, the restaurant management can measure how happy the customers are after dining in Panda Express. Besides, this survey can capture the customers’ feedback. Then, Panda Express can know which aspect that the customers like or dislike. The next, the management can notice the area of business which needs to improve. For instance, the guests complain about the speed of serving the food. So, after reviewing this feedback, Panda Express has to increase their speed in preparing and serving the food. Then, in the next visit, their effort can meet the guests’ expectation.
Panda Survey gives a chance for the customers to speak up their mind. If you have just visited Panda Express restaurant, you should take this survey. The feedback you give to Panda Express is very crucial for their business improvement. Besides, Panda Express will use your feedback to make a better decision for their business development. No doubt, the feedback can empower this restaurant to fulfill what the guests need. You should keep the receipt from the restaurant if you want to take this survey. As the appreciation for your time, Panda Express will give you a validation code. Then, you can get the free meal by redeeming this code at the restaurant.
What are Panda Survey Requirements?
Before taking part in Panda Survey, you need to review its requirements. So, you can prepare everything that can support you to complete this survey. The main item required for this survey is a valid receipt from Panda Express Chinese Kitchen. Then, here are the requirements you have to prepare.
- Panda Express Receipt.
Never trash your receipt after dining in Panda Express Chinese Kitchen. It is because you will need some details in this receipt to open the survey. For instance, Panda Survey requires the store number and the order number. Besides, you may need the date and time printed on your bill in case you forgot when you came to the restaurant. Then, your receipt is useful after the survey completion. You only can redeem Panda Express coupon code if you present the receipt. So, it is better to write down the reward code on the back of your receipt.
- Well-connected internet and PC.
- A pen.
Although this survey is online, you still need to prepare a pen or other writing tools. What is it for? You do not use this writing tool to complete the survey. But, you will need it to write down Panda Express redemption code on your receipt. It is because this validation code will not be valid if you do not present the purchasing receipt. So, for your convenience in claiming the survey reward, you have to write the code on the back of the Receipt.
Those are three items that are necessary to prepare to enter Panda Guest Survey. Many guests are willing to participate in this survey because they want to get the reward. Most of them want to get Panda Express Coupon at the end of the survey. So, in their next visit, they can obtain a free meal from this Chinese restaurant.
What are the Steps of Panda Express Survey?
In fact, Panda survey website has a very simple design. So, all survey takers must be able to follow the survey instructions on its website. Then, what are the steps of Panda Guest Survey? Here is the step by step that will guide you to accomplish Panda Satisfaction Survey.
- Visit Panda Express Official survey portal.
You can access this survey by visiting pandaexpress.com/feedback. Besides, you also can open this survey website by entering keyword Panda Survey on the search engine. The website is powered by Inmoment. When you open the home page, you will get a welcoming greeting under Panda Express Chinese Kitchen Logo.
- Enter the store number.
To proceed the next survey page, you have to enter Panda Express restaurant number. This serial number consists of four or five digits in length. When you do not know the store number of Panda Express you have just visited, you can see your receipt. The restaurant number is usually on the top of the receipt.
- Select the restaurant.
The next, you have to confirm Panda Express Chinese Kitchen that you have just visited. In this section, you have to specify the location of the restaurant based on your receipt.
- Input the order number.
Then, you have to look at your Panda receipt to find out the order number. Usually, the order number is located under the date of your visit.
- Click on the date and time.
On the next page, you have to specify the day and hours when you came to Panda Express. First, you can click on the calendar icon. Then, you can select the correct date based on your receipt. The next, click on the time of your visit. There are four options available. You can choose Before 2 pm, between 2 pm – 5 pm, between 5 pm – 8 pm, or after 8 pm.
- Select how you ordered your meal.
The next, you have to select the order type. You can choose to take out, dine in, or drive thru. If you bring your meal home, you can select Take Out. But, if you enjoy the Chinese food in the restaurant, you have to select Dine in. The questionnaire you will get depends on the type of your order.
- Complete Panda Express Questionnaire.
Then, it comes to the main section of Panda Survey. First, you have to rate the scale one to five to state your overall satisfaction. Then, you can mention the problem that you had during your visit to Panda Express. After that, you can continue answering the series of questions about Panda Express Chinese Kitchen. These questions may be about the food, waiters, and restaurant atmosphere.
- Sign up for the exclusive offer.
Then Panda Express offers you to get email or text containing the recent offer. By signing up this program, you will get the updated info about the new menu, special offers, or the local events. These are the steps to register for this program. First, enter your first and last name in the section provided. Then, input your email address. After that confirm it by retyping your email id on the right side box. Do not forget to enter the Zip code as well as your phone number. Do not include space or dashes when you enter the phone number. The last, you need to enter the date of birth. You can prefer receiving the message via email or text. Click on the Send button to verify that you agree to receive the message.
- Grab the validation code.
When you finish the entire steps of the survey, you can unlock the coupon. When the code appears on the screen, you have to write it on the receipt. Then, when you go to Panda Express restaurant, you can present this coupon to the waiter to get your prize.
That’s all the guideline to complete Panda Guest Satisfaction Survey. When you get any trouble when accessing Panda Survey, you need to check your internet accessibility. But, when your internet is fine, the trouble may be due to the technical error of the website. So, you have to contact Panda Express Customer Service to report your problem.
How to Contact Panda Express Customer Service?
When you want to get the further information about Panda Express, you have to visit www.pandaexpress.com. This website gives you the complete details about this Chinese food restaurant. For instance, you can review all the menus served in Panda Express. Besides, the website has the restaurant locator feature. So, you will be easy to find the nearest restaurant.
Panda Express website also gives you easiness to leave the feedback without taking its survey. So, you do not need to do the series of steps at www.pandaexpress.com/feedback. When you want to give Panda Express feedback, you should go to Contact Us menu. Panda Express will be happy to receive your feedback. Then, Panda Express will contact you to clarify your comment. Listed below are the ways to get connected with Panda Express.
- By phone.
To get the fast response from Panda Representative, you can call 1 800 877 8988. Make sure that you make a call during the business hours. So, the Panda Express staffs can answer you.
- By mail.
Second, you can send your comment, complaint, or question by mail. Then, post your mail to this address: Panda Guest Relations, PO Box. 1159 Rosemead, California 91770.
- Social media.
The next, you can connect to this restaurant by following Panda Express Social media account. So, you can reach Panda Express via Twitter, Facebook, and Instagram.
- Feedback form.
Here are the steps to fill out Panda Express Feedback Form at the website.
- Visit www.pandaexpress.com/contactus.
- Enter your comment or questions in 400 characters.
- Select the restaurant location. Choose the state, city, and the restaurant address.
- Then, enter your purchasing date and time.
- Input your order number.
- The next, state whether you want to receive a response from Panda Express.
- Fill out your contact info. This form requires the first and last name, complete address, email id, and phone number.
- Press the Send button to submit this feedback. Then, Panda Guest Relations staff will contact you in two or three days.