Today, most of the companies offer the chance to the customers to speak up their opinion. Many businesses realize that that the market is very competitive. So, they have to listen to what the customers want. Besides, the feedback that the customers submit can help their business to grow better. Since they give the better service, no doubt they can attract more customers. One of the companies that facilitate the customers to share the thought is McDonald. This popular fast food restaurant has McDvoice survey. McDvoice is available online. So, McDonald’s customers will be easy to reach it.
McDonald’s invites the customers to take McDvoice through the receipt. But, not all customers are aware of this invitation. Most of them trash their receipt after paying the bill. They never look at the offer for taking the survey printed on their receipt. Besides, some of them know this survey invitation. But, they do not want to waste their time for taking the survey. This type of customers may not realize that the survey can give the benefits for both parties. For instance, McDonald survey helps the restaurant to evaluate their business. Besides, the survey also gives a precious chance for the customers to tell what is in their mind. Since the company takes the benefit for this survey, McDonald’s offers the reward for the survey takers. Every participant will get McDvoice coupon code after finishing the survey.
McDvoice gathers the data about how satisfied their customers are by asking several questions. The questionnaires are about the quality of their food and service. Besides, some questions are about the condition of McDonald’s restaurant including the restroom. Also, McDonald’s Customer Satisfaction Survey provides a section to write down your opinion. In this comment section, you can say whether McDonald’s is good enough or need to change. It will be better if you also state what McDonald’s should do in order to make their customers more satisfied.
What are McDvoice Survey Terms and Condition?
McDonald’s is one of the fast food brands that always make an innovation. For instance, this restaurant often adds the new menus. Besides, McDonald’s also often gives the promo or special offers for its customers. In order to make sure that the customers like their decision and innovation, McDonald’s conducts a survey. This survey can help them to identify what their fans like. McDonald’s survey also gives the idea for the company to remedy the certain issue that the customers face. For instance, many customers give the complaints about the cleanliness of McDonald’s outlet. So, the company should take action to improve the restaurant’s comfort. This way, the customers will be loyal to McDonald’s, and they do not go to other restaurants.
McDonald’s encourages all the customers to involve in the survey. Therefore, as the customer, you should not miss the chance to voice your feedback. Before starting McDvoice, you should review McDvoice Terms and Condition. So, you will know all aspects of Mc Donalds survey. Below we have concluded the Terms and Condition related to McDonald’s customer survey. Here they are.
- McDvoice survey requirements.
In order to start McDonald’s survey, you need several requirements. First, McDonald’s receipt is a must. To proceed McD Customer Satisfaction Survey, you will need the survey code on the receipt. Besides, you need a PC or a smartphone to access this online survey. Connect your device with the secured and fast internet access. This way you will face no trouble while completing the survey.
- McDonald’s survey participant.
All people can be the participants of McDonald’s Customer Survey. But, the current and the former employees of McDonald’s are not eligible for this offer. Besides, the family of McD staffs also cannot participate in McDvoice. There is no rule about the age of McDonald’s survey participants. So, no matter your old is, you can take McD survey and get the reward.
- McDonald’s receipt.
When you receive McDonald’s receipt from the cashier, you should check it to see whether it contains the survey code. Usually, McDonald’s survey code has 26 digits in length. Remember that McDonald’s only gives you a chance to take the survey within a week after the date of the transaction. After seven days, your McDonald’s receipt will invalid. When your receipt expires, you cannot use the survey code to enter McDonald’s survey.
- McDonald’s survey rules.
Every McDonald’s customer has five chances to participate McDvoice in a month. So, you cannot fill up this customer survey more than five times in a month. The aim of this restriction is to avoid the miscellaneous traffic.
- McDvoice coupon code.
After you finish all of McDonald’s questionnaire, McD will reward you a McDvoice coupon code. You can redeem McD coupon code at all of McDonald’s outlets. But, you have to remember that this McDonald’s coupon is only valid for 30 days. After one month, you cannot claim any prize from McDonald’s since your code expires. The prize of the McDonald’s survey can vary. You can know what you will get as the reward by reading the survey offer on your receipt.
What are the Tips for McD Voice Customer Survey?
We believe that everyone knows the steps of McD voice survey. It is because McDvoice Customer Satisfaction Survey site has the clear and simple instructions. So, the survey takers will not get confused by following the prompts. In order to assist you in completing this survey, here we prepare several tips for you.
- Enter the correct McDonald survey site.
Be careful in accessing the survey site. The correct address is www.mcdvoice.com. But, when you search the term McDvoice in the search engine, you may find some similar websites. Make sure that you only access mcdvoice.com. Besides, the correct website of McDvoice has a lock icon next to the address bar. This icon means that the website is secured. Besides, you are safe to provide your personal information to this survey portal.
- Be careful in entering the McD survey code.
Since McDonald’s survey code is very long, you should enter it thoroughly. There are 26 digits you must enter to the survey page. If you do not type this code correctly, you will be failed to start McDonald’s survey. So, we suggest you write one by one digit to make sure that you do not misspell the code.
- Use another form to enter.
You still can take the survey although you do not have the survey code. Click on the link under McDonald’s receipt image on the survey page. Then, McDvoice will give you another form to enter. The form consists of the store number, KS#, date and time, the amount spent, and order.
- Switch the language.
If you use Spanish as your mother language, you can switch the language setting on McDvoice into Spanish. This way, you can answer all of the questions easily. Just select the link entitled Espanol to change the language.
- Use the Friendly Version.
McDvoice Survey Website comes in two types of website. When your internet connection is fast and stable, you can open mcdvoice.com as usual. But, when your internet is slow, you should open the friendly version of the web. You just need to press the link entitled Load Accessibility Friendly Version. This version can load the survey portal although your internet access is slow and not stable.
- Provide the honest response.
The feedback that you give to McDonald’s through the survey will affect the customers’ experience in the future. So, you have to respond all of the questionnaires at McDvoice honestly. Your answer must be based on the truth and the real experience.
- Write McDvoice coupon code.
When you have finished all the steps of McDvoice, you can get a coupon in the form of serial number. When this code appears, you have to write it soon on your receipt. It is because when you leave the site before writing this code, you cannot get this code anymore. Then, make sure that you redeem McDvoice coupon within 30 days after your transaction. After that, you can enjoy the free food from McDonald’s as the gratitude for your time taking their survey.
What are McDvoice Questionnaires?
Reviewing the type of questions, you will get in McD Voice survey is necessary. Knowing the questions at McDvoice will make you easier to answer them. This way, completing the survey can be faster. It means you can enjoy McDonald’s reward soon. So, what are McDvoice questions? Check out the question list below.
- McDonald’s location.
After entering the correct McDonald’s survey code, the site will identify your location. Then, your task is to answer whether the location mentioned by the survey site is correct or not.
- Order type.
The next question is regarding the type of order you did. McDonald’s has three order options. You can select either Carry out, Dine-in, or Drive-thru.
- Entire satisfaction.
McDvoice survey then requests you to rate the entire satisfaction you feel after your dining experience. Your answer should be based on your McDonald’s dining experience. Just select one of the scales which describe your feeling best.
- Rate some statements about McDonald’s.
This section is the main part of the survey. Here you will see several topics about McDonald’s. Then, you have to give your opinion by rating it. The topics are about McDonald’s food, the overall cleanliness of McD restaurant, the outlook of the menu, and the service speed. In the next page, you need to respond some statements about the quality of the food, the cooperation of McD staffs, the cleanliness of the restroom, and the accuracy of your order.
- Give your response to the price.
McDonald’s is the restaurant that concerns to the customers’ budget. So, the company wants to know whether their menu is affordable. Besides, you can state whether the price you pay worthy with the overall value of the food you get.
Then, mention whether you encounter any problem during your last visit to McDonald’s. McD will give the further questions if you state that you had a problem.
- Likelihood to revisit and recommend.
As like other surveys, McDonald’s survey ensure whether the survey takers like to return to their restaurant in the next 30 days. Besides, the survey also asks them whether they are willing to recommend McDonald’s to your friends or family.
- Give your comment.
In this section, you can be more specific in explaining your opinion about McDonald’s. It is because McDonald’s survey gives you a chance to write up to 1200 characters. So, you can be free to write down your opinion, complaint, and resentment with McDonald’s.
- Your order.
Then, the following questions are asking about your order. First, the survey asks whether you customized the order. For instance, you made a special request for your food or drink. The next, you can state whether the McDonald’s staff persuades you to customize the order. After that, you will get several questions about the drink.
- Your visit.
The next questionnaire asks about your past visit. For instance, McDonald’s asks how many people come with you to McDonald’s. Then, specify how many times you visited McDonald’s in the past 30 days.
- The reason for visiting McDonald’s.
Tell McDonald’s the reason why you like to visit McD. Yes, the survey has provided several answers. So, you just need to select one of the answers which describe your reason the best. For instance, you like visiting McDonald’s because of its promotional event, affordable price or the tasty food.
- McDonald’s Competitors.
Select one of the McDonald’s competitors which you like to visit. For example, you can select KFC, Burger King, Wendy’s, etc. Besides, you also need to choose the most favorite restaurant.
- Your details.
For the statistics purpose, you have to provide your general description. First, you need to select the gender. Then, enter your age. Besides, you also need to enter how much the annual income you earn. But, mcDvoice survey lets you skip this question if you are not willing to answer it.