EPLFeedback is a guest survey created by El Pollo Loco restaurant. El Pollo Loco is the Spanish for the phrase The Crazy Chicken. It is because this restaurant serves chicken as its main menu. The signature dish of El Pollo Loco is the grilled chicken which is marinated with citrus, herbs, and other spices. Then, this grilled chicken will be served with salads, burritos, soup, quesadillas, or tacos. In order to enhance the taste, you can enjoy this menu with salsa or guacamole.
In the beginning, El Pollo Loco is only a chicken cart at the roadside. But now, this restaurant can expand the chains across America.It does not only provide the restaurant dining. But, it also has the drive-thru and catering service. If you like Te-Mex dish, you should put El Pollo Loco restaurant on your list. Then, you will be able to enjoy the tasty Mexican food in this restaurant. Do not forget to share your dining feedback at EPLFeedback survey. This way, you will be able to win El Pollo Loco coupon discount valued $1.
What are the Rules of EPLFeedback Survey?
Reviewing survey rules is a must before you take part in the certain guest survey. So, you will be able to know whether you are eligible for the survey. Besides, you can notice the requirements and the reward of the survey. Listed below are the rules of El Pollo Loco Survey.
- Survey participant.
All of El Pollo Loco guests can enter EPL survey. If they have El Pollo Loco receipt, they can enter EPL feedback survey anytime. Besides, El Pollo Loco survey takers must be the legal residents of USA. Then, they must be at least 18 years old.
- Survey requirements.
If you want to enter EPL survey, you must have El Pollo Loco receipt. It is because EPL survey website requires the restaurant number as well as EPL survey ID. Besides, do not forget to prepare the device to access El Pollo Loco survey website. You can use the computer, tablet, or smartphone to open the survey. Then, make sure you have the strong internet connection.
- Survey reward.
To thank your participation in El Pollo Loco Survey, El Pollo Loco offers you a validation code. This code is redeemable with $1 discount on your next purchase. But, to redeem this coupon discount, you have to make a transaction at El Pollo Loco at least $5. Luckily, you can redeem this validation code at all locations of El Pollo Loco. You just need to search El Pollo Loco Location near you.
How to Take Part In El Pollo Loco Survey?
If you want to receive $1 off when you visit El Pollo Loco, you should enter EPLFeedback survey portal soon. But, to participate in EPLFeedback survey, you must have a recent receipt from El Pollo Loco. Before starting the survey, you need to enter some receipt details to eplfeedback.com. For instance, you must provide the El Pollo Loco store number as well as the survey code. That is why entering EPL Feedback survey without having the receipt is impossible.
El Pollo Loco Survey will not take much time to complete. So, you should not miss completing this survey. It is because El Pollo Loco Survey offers you a coupon discount for the next purchase. This way, you can save your meal budget at El Pollo Loco. Then, how to complete El Pollo Loco Survey with ease? Check out the guideline below to enable you to grab El Pollo Loco coupons easily.
- Step 1: Enter El Pollo Loco Survey Portal.
El Pollo Loco only provides online survey called El Pollo Loco Survey. To access this survey, you must visit www.eplfeedback.com. The homepage of El Pollo Loco Survey welcomes you to enter the survey. It also provides the link to contact El Pollo Loco Guest Service. You can click this link if you have the specific issue which needs the fast response.
- Step 2: select the language.
Once you enter El Pollo Loco Survey page, you will get two options. First, you can complete the survey in English. Besides, you also can continue the survey in Spanish. Just select the language which you master the most.
- Step 3: enter the store number.
As the requirement of EPL survey, you should input El Pollo Loco store number. Look for this information on EPL receipt. At the top part of El Pollo Loco receipt, you can find the store address as well as the store number. El Pollo Loco restaurant number usually consists of four digits in length.
- Step 4: enter EPL survey ID.
The next, you have to provide El Pollo Loco survey ID. Check the bottom part of your receipt to find this survey code. EPL survey code contains 13 digits of the number.
- Step 5: Press Take Survey button.
In order to start El Pollo Loco Survey, you have to click on Take Survey button. Then, you can begin answering El Pollo Loco survey questions.
- Step 6: Respond the survey questions.
You will get a series of Loco Survey questions. First, you have to indicate the date of your visit and your meal time. The next, you should rate several aspects of El Pollo Loco restaurant. As the example, this survey requires your opinion about El Pollo Loco menu, service, staff, and restaurant. Then, this survey also asks the details of your meal experience at El Pollo Loco. Also, you have the chance to give your comment or suggestion to this restaurant.
- Step 7: Take El Pollo Loco Validation code.
After you finish the survey, the screen will display El Pollo Loco coupon code. Once it appears, you should write this code on your receipt. Then, you can redeem this coupon discount at any El Pollo Loco locations. As the survey prize, you will receive $1 off after purchasing $5 or more. This discount can save your budget.
That’s all seven easy steps of El Pollo Loco Survey survey. We believe that you all can do the instructions above easily. Just make sure that your internet is stable. This way, you will not get any trouble in accessing El Pollo Loco survey.
What are the Questions at El Pollo Loco Survey?
Do you ever take part in feedback survey? This survey will ask about your experience at El Pollo Loco restaurant. Every time you visit El Pollo Loco, you will have a unique experience. Then, by taking EPL Feedback survey, you get a chance to tell this experience. El Pollo Loco will be glad to receive your dining feedback. It is because El Pollo Loco can use your feedback to take the best decision to improve the restaurant’s quality. So, what questions are there in El Pollo Loco Guest Survey? Check out the list below.
The first question at El Pollo Loco survey is asking your meal time. So, you should tell the time when you visit El Pollo Loco. There is some time range you can choose. For instance, you may go there earlier than 11 am, 11 am – 2 pm, 2 pm – 5 pm, 5 pm – 8 pm, or after 8 pm.
- Type of customer.
Then, you should select what type of customer you are. Five options are available. For instance, you can select Dine In, Drive Thru, catering, Carry Out, or Delivery. No matter how you purchase El Pollo Loco menu, you will receive El Pollo Loco receipt. So, you will be able to enter EPL Feedback survey.
- Check number.
EPL survey also requires the check number. You can find the check number on EPL receipt. But, if there is no check number displayed on your receipt, you should click NEXT.
- Cashier name.
Then, you should specify the name of El Pollo Loco Cashier. If you forget the cashier’s name, you can skip this question.
- The frequency of visit.
Identify the frequency of visiting El Pollo Loco in the past six months. Perhaps, it was your very first visit to El Pollo Loco. Besides, you should also indicate the frequency of visiting other competitive restaurants in the past 30 days.
- Overall satisfaction.
Then, you should tell how satisfied you are with overall service given by El Pollo Loco. Also, state your satisfaction level for the value you receive.
- Detail of visit.
Then, you have to tell the details of your visit to El Pollo Loco. First, state whether you receive the friendly greeting upon your arrival. Also, state whether El Pollo Loco staff thank for your visit and invite you to come back. Then, you need to review how friendly the El Pollo Loco Staff. After that, rate the speed in receiving your order.
- Your order.
In this part, you need to tell how long you receive your order. Then, tell your level of satisfaction with El Pollo Loco food. You should rate several aspects of El Pollo Loco menu. For instance, you can review the taste of the food, temperature, portion, variety, and presentation.
In this part, you should respond the statements by clicking agree or disagree. The statements are as the following. First, the design and vibe of the restaurant appeal you. Then, El Pollo Loco staff care of the quality of your experience. Also, the menu at El Pollo Loco has great quality and variety. The last, El Pollo Loco is a cool brand.
- Likeliness to return and recommend.
In this section, you should tell how likely you are to return to El Pollo Loco. If you have the fun experience at El Pollo Loco, you must want to visit this restaurant again. Also, tell whether you would like to recommend El Pollo Loco to your family members or friends.
- The menu you order.
Then, select which menu you order at your last visit to El Pollo Loco. For instance, you ordered Chicken Meal, Loco value Menu, Quesadilla, Salad, or Burrito. Then, state whether El Pollos Loco suggests the new menu to you. Then, tell your opinion about this suggested menu. For example, you may think that the menu is thoughtful and genuine. Besides, it may be unenthusiastic and procedural. Also, you may think that it is inappropriate or odd.
El Pollo Loco welcomes any comment from its guests. So, in this part, you can write your comment about El Pollo Loco. As the example, you can tell whether El Pollo Loco serves you well. Then, let El Pollo Loco know its team member which makes your visit great. So, you have to recall the name of the waiter or cashier who served you. But, if you do not remember him, you can skip this section.
- Personal information.
This section requires your personal details. First, you should indicate your gender and age. Also, you should choose your ethnicity. For instance, you should tell whether you are White or Caucasian, African American, Native American, or Asian. Then, you should tell the amount of annual household income. The last, tell how far you travel to visit El Pollo Loco.
How to Sign Up El Pollo Loco Rewards Program?
Whenever you visit El Pollo Loco website, there will appear a pop-up menu. This menu invites you to join El Pollo Loco Reward program. If you often visit El Pollo Loco, you should sign up Loco Rewards. This program offers many benefits to you. You can enjoy the benefits below after signing up Loco Rewards.
- Receive El Pollo Loco free entree.
Once you sign up El Pollo Loco Reward program, you will receive a coupon. This coupon is redeemable for the free valued $7. So, you can redeem this coupon with El Pollo Loco food or beverage. But, you need to purchase any item at El Pollo Loco to claim the reward.
- Earn El Pollo Loco Point.
As the member of El Pollo Loco Rewards program, you can earn Loco points. For every dollar you spend at El Pollo Loco, you will get one point. Then, if you have achieved 100 points, you can receive the reward valued $10.
- Receive the birthday reward.
Also, El Pollo Loco will reward you for your birthday. That is why you should provide your date of birth when you sign up this reward program.
- Get the special rewards.
El Pollo Loco also offers other rewards for the members of Loco Rewards. As the example, you can receive the bonus days. Besides, El Pollo Loco also gives a special reward when you invite your friend to join this program. Moreover, you can receive El Pollo Loco special offers.
Are you interested in receiving the benefits above? If you want to get the rewards above, you have to download El Pollo Loco App. This El Pollo Loco mobile app enables you to earn the points easily. Just visit and download this Loco App at App Store or Google Play store. After installing El Pollo Loco App, you can sign up this reward program. Two registration methods are available. First, you can enroll Loco rewards program through El Pollo Loco App. Second, you can sign up at El Pollo Loco website. Here is the guideline to enroll Loco Rewards program via the website.
- Visit El Pollo Loco website.
The official website of El Pollo Loco is www.elpolloloco.com. This portal contains the trusted information about El Pollo Loco restaurant. At the top menu bar, you will find several options. For instance, there are El Pollo Loco food, El Pollo Loco Locations, Promotions, Loco Rewards, and Order Now.
- Select Loco rewards.
Once you click on Loco rewards menu, you will land on the new page. his page shows the benefits of having El Pollo Loco App. It also shows the advantages of being the members of Loco Rewards.
- Click on Sign Up.
Under the slideshow menu, you will find two options. They are Log In and Sign Up. Since you have not enrolled Loco Rewards before, you have to select Sign Up.
- Complete Loco Rewards registration form.
After clicking on Sign up button, El Pollo Loco website will display the registration form. Then, you should fill out this form with your personal information correctly. First, you have to provide an active email address. Then, write down your first and last name on the next field. Also, include your phone number.
- Set up Loco Rewards password.
The next, create a password to enter your Loco rewards account. Your password must contain at least six characters in length. You are allowed to use the letter or special character. The more complicated password you make is better. But, make sure that you memorize this password well. The next, you have to confirm your password by retyping it on the next box.
- Enter the Invite Code.
You can find the invitation code on El Pollo Loco App. Besides, you may get the invitation to join Loco Rewards after completing El Pollo Loco Survey survey.
- Enter your birthday.
Since El Pollo Loco offers the prize for on your birthday, you should indicate your date of birth. Just select the date, month, and year from the drop-down menu.
- Select your favorite location.
Then, you should choose the location of El Pollo Loco you often visit. Just select one of the restaurant address from the drop-down menu.
- Answer the Math question.
Then, there will be a simple Math question. This question is to verify that you are not a robot. If you think that the question is too difficult to answer, you can change it.
- Press Submit.
The last, you can complete this Loco Rewards registration process by clicking on Submit button. By submitting this form, your enrollment process is successful. Now, you have to try to log into Loco Rewards account. Click on Login button on Loco Rewards webpage. Then, enter your email address and Loco Rewards password. If you forget your El Pollo Loco password, just click on Forgot Password link.
Furthermore, you can sign into Loco Rewards by using your Facebook account. After signing into Loco Rewards account, you can explore the menu. Besides, you can start earning points. To add the points, you should purchase any menu items at El Pollo Loco; After placing your order, you should tap the EARN button on El Pollo Loco App. The next, you can scan your smartphone at the register to add the points. When you have collected 100 points, you can claim $10 rewards.So, just eat, earn, and redeem as like Loco Rewards slogan.
How to Contact El Pollo Loco Customer Service?
When you need the urgent information about El Pollo Loco, you can contact the Customer Care. But, before reaching El Pollo Loco Customer Support, you should check EPL website. Who knows, the info you are searching is available at elpolloloco.com. This website informs the guests about anything related to El Pollo Loco. For example, you can view El Pollo Loco menu. Besides, you can check out El Pollo Loco promotions and offers. You can even order El Pollo Loco menu through this website.
In case you do not find the info you are searching, you can call EPL Customer Service. You can get in touch with El Pollo Loco Representative Staff by phone or message. Besides, contacting via letter is also allowed. Review the explanation below to reach El Pollo Loco Customer Care.
- By phone.
The phone number of El Pollo Loco restaurant guest service is 1 877 375 4968. Besides, the phone number of EL Pollo Loco Corporate office is 714 599 5000. Make sure you call El Pollo Loco Guest Service at 5 am – 9 pm.
- By mail.
If you want to write to El Pollo Loco, you can send it to this following address. El Pollo Loco 3535, Harbor Blvd, Suite 100, Costa Mesa CA 92626.
- By message.
You can send your message by using the online form at El Pollo Loco website. El Pollo Loco welcomes any comments from you. Besides, to submit this message form, you do not need to prepare a receipt. Follow the guideline below to submit your message to El Pollo Loco.
- Visit El Pollo Loco website at www.elpolloloco.com.
- Click on Contact Us. This option is available at the bottom part of the homepage.
- Select type of comment. You can choose Restaurant Visit, general, Loco Rewards, or Gift Card.
- Enter El Pollo Loco restaurant number.
- Select the date and time when you came to El Pollo Loco.
- Complete the form asking your personal details. So, you should provide your name, home address, phone number, and email address.
- Select the method to contact you. For instance, you want to be contacted by mail, email, or phone.
- Write your comment and submit.